COVID-Safety Plan

Food Safety and Hygiene

The Bentley Group will continue to uphold our high Food Safety and Hygiene standards to protect our staff, suppliers and guests including:

Handwashing before and after all preparation of food and food handling;
Handwashing stations to be set up and used during every service and included in briefing of all staff (front-of-house and back-of-house areas);
Hand sanitisers available and used at all food and beverage preparation and surface areas;
Daily cleaning, disinfectant and sterilisation of kitchen equipment and surfaces;
No touching of eyes, nose and mouth.
Wherever possible, chefs to wear disposable gloves during food preparation and service
Hand sanitiser available for guests at each table
Tables and chairs sanitised prior to guest arrival
Guests are temperature checked on arrival at Ria Pizza + Wine

Employee Wellbeing

Bentley Group staff who are unwell with respiratory illness or display COVID symptoms are encouraged to be tested and will remain at home until symptoms resolve.

Wellbeing of Guests

We are taking all steps to ensure our guests are aware they should only attend our restaurants if they are feeling well and do not have any respiratory or COVID-19 symptoms.
Each venue has assigned one staff member as a COVID-19 Safe Hygiene Marshall (who wears a badge) and is responsible for ensuring all aspects of the COVID-19 Safety Plan are being adhered to including overseeing social distancing, cleaning and appropriate record keeping.

Physical Distancing

Internal capacity will not exceed, to a maximum of one person per 4 square metres – the guest capacity for Ria Pizza + Wine is 60.
Guests are booked at staggered arrival times to minimise any congestion at entry
Alcohol can only be consumed by seated customers; all beverages are served directly to each guest by their restaurant waiter
No private group reservations for more than 30 pax
An appropriate distance is to be maintained between tables in the restaurant
Guests from the same household will be seated next to each other, to make it easier to fit everyone safely together;
Where possible, we will ensure staff maintain 1.5 metres physical distancing.

Record Keeping

For each phone, email or online reservation; customer phone number and email address is to be recorded
As guests enter the venue, they must complete the QR code sign in process – this is also applicable for any walk-in’s or patrons attending the bar
Lists will be maintained for 28 days after each service. If we have a staff member or guest who gets diagnosed with COVID-19, we understand public health will ask for all records to assist with contact tracing;
We encourage all staff and guests to download the COVIDSafe app to support contact tracing, if required;
We ask everyone to cooperate with NSW Health if contacted in relation to a COVID-19.

Bentley Group will be guided by expert advisory organisations and act accordingly when new advice is received.